e-mail: office@fashfactory.com


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Privacy Policy

Privacy Policy

Personal Data Administrator shall be: MULTI BRAND GROUP MONIKA CHOMICZ
ul. Handlowa 1, 15-399 Białystok, Taxpayer ID no. NIP: 542 270 55 82, Business ID no. REGON: 200257419

The following Privacy Policy determines the principles of collecting, processing, and using personal data acquired from your through the online shop www.fashfactory.com (further referred to as the Website) by MULTI BRAND GROUP MONIKA CHOMICZ, ul. Handlowa 1, 15-399 Białystok Taxpayer ID no. NIP 5422705582, Business ID no. REGON 200257419 (further referred to as the Online Shop).

The Online Shop uses its best efforts to ensure that your privacy is respected and that the personal information which you provided while using the Website and purchasing goods in the store are secure. The Online Shop undertakes all necessary activities to ensure the above.

Which data does the online shop collect automatically when I'm using the Website?

Our shop uses Cookies to adjust the website to your individual needs. You may agree to have the data you entered saved and to access the website without entering them again at your next visit. The owners of other websites will not have access to this data. If you do not agree to have the website personalised for you, we recommend you disable cookies in your browser.

The Online Shop does not automatically collect any data, except for the data contained in cookies during the use of the website. Cookie files are small text files sent by the Online Shop and stored on your computer. They contain some information related to your use of the Website and the Online Shop. Cookies used by the online shop may be temporary or permanent. Temporary cookies are deleted at the moment you close your browser. Permanent cookies are also stored after you finish using the Website. They are used to store information such as your login and password, which facilitates and accelerates the use of the Website. The online shop uses the cookies listed below for the following purposes.

Cookies used by www.fashfactory.com and the purposes they are used for are presented below:

A group of Cookies used to identify the User – purpose: to accelerate the shopping process on the website and to eliminate the need to repeat the processes related to e.g. purchasing products.

Registering in the Client Database – it is voluntarily. We store these data in the database to facilitate your future purchases in our online shop.

1. Name and surname – while placing your order you will be asked to provide your name and surname to enable us sending the order or contacting you.
2. Address – we need it to send the ordered goods.
3. Phone number – you will receive a text message confirming the dispatch of goods. Sometimes we would call our clients to confirm the order or to propose a good solution in the case of unexpected events such as e.g. lack of goods in stock.
4. E–mail address – we send you an order confirmation and contact you via e–mail. If you subscribed to our newsletter, we will also send you commercial information once or twice a month.
5. Taxpayer ID no. NIP (in the case of business entities).
6. Company name (in the case of business entities).
7. Address – the information resulting from the general rules of connections in the Internet, such as the IP address (and other information contained in system logs) are used by the server administrator for technical purposes. IP addresses may also be used for statistical purposes – to collect general demographic information (e.g. about the region from which the connection is made).
Providing the above mentioned data is voluntary, but necessary to register on the Website and use it to purchase products.

A group of Cookies used for navigation – the purpose of these cookies is to remind the User the recently selected products or options, e.g. purchase options.
They facilitate the use of the online shop by the User.
Cookies which remember the selected filter, e.g. while searching for products.
Cookies which remember the previously selected category.
Cookies which store the information about the products added to cart during the purchasing process, and store the data of the User connected with the said cart.

"Favourite" Cookies – their purpose is to remember the choices of the User to better adjust the website to his or her needs
Cookies which remember the products that the User viewed recently
This group of Cookies collects data for the analysis of access to the website.
Google Analytics – allows to track the pages of the shop using Google tools to analyse the process of accessing or using the website by the client, e.g.
How many times did the Client enter the website?
How long did the Client stay on the website?
When was the first visit to the website?
When was the last visit to the website?
Which search engine did the Client use to search for the wholesale store website?
From which website did the Client open the wholesale store website (ads which follow the client)?

A group of Cookies used to analyse the purchasing processes their purpose is to check the security of payments, adjust the methods of payments to the client's expectations, and optimize the purchasing process.
At any time you may disable cookies by choosing appropriate options in your web browser. In case of problems, we recommend you to use the browser's Help menu or to contact your browser's manufacturer.

Apart from cookies, the online shop may also collect data which is normally collected by website administrators in the form of so-called logs or log files. The information contained in the logs may include i.e. your IP address, type of platform and web browser, your Internet provider, and the address of the website from which you arrived at the Website. Some pages of the Website and other means of communicating with you may contain so-called "web beacons". Web beacons enable receiving such information as e.g. the IP address of the computer which loaded the website, in which the web beacon was features, the URL of the website, its loading time, type of web browser, and the information contained in cookies, to assess the efficiency of our advertisements. These data will be archived and used for the purposes of statistical analysis and assessment of the global movement of the Website's users. These data will not be connected with the personal data that you provided.

Online Shop marketing.

If you agreed to it (subscribed to the newsletter), the e-mail address which you provided shall be used for marketing purposes of products available at www.fashfactory.com. You may revoke your consent at any time. The customer can revoke their consent to the use of their data for marketing purposes by contacting the shop by email.

Disclosing information.

To perform the agreement, the online shop may disclose data collected from you to the following entities:
To perform the service the shop cooperates strictly with the following entities and discloses the following information:
1. Courier – Client data necessary to perform the delivery (name, surname, company name, street, building/apartment number, city/town, postal code, province, phone number).
2. Payment system operators – data necessary to perform the payment.
Banks – if necessary to make a payment to the client's account.
PayLane - Transaction data, including personal data may be transferred to PayLane Sp. z o.o. based in Gdansk, Arkonska Street 6 / A3, postal code: 80-387, KRS: 0000227278 to the extent necessary to support payment for the order.
3. Accounting – the amount of provided data in the form of documents to be recorded in the books.
Banks – if necessary to make a payment to the client's account.
4. Network administrator – an outside IT company responsible for current maintenance (administration) of the operating systems.

In such cases the amount of disclosed data shall be limited to the necessary minimum. If you want to revoke your consent in this regard, we kindly ask you to notify us by sending an e-mail to: office@fashfactory.com
Moreover, the information which you provided may be disclosed to competent public administration bodies, shall it be required by the applicable provisions of the law.

Technical measures and your responsibilities.

The Online Shop uses its best efforts to secure your data and protect them against the activity of third parties. We use all necessary server, connection, and Website protections to protect your data, in particular anti-virus software, regular changing of access passwords, Wi-Fi security protocol WPA2 or higher, Firewall protection of local network, IDS/IPS; only those computers, whose MAC addresses were identified by the administrator may access the network. All connection related to your electronic payments, shall you decide to use one, shall be made with via secure encrypted connection.
The activities that we undertake may, however, prove to be insufficient, if you do not comply with the principles of security. In particular, you should keep your Website login and password secret and not disclose it to third parties. You should remember that the Online Shop will not ask you to provide this information, apart from the situation when you log in to the Website. To prevent unauthorised use of your account we kindly ask you to log out after you finish using our Website.

Rights of a Client of the Online Shop.

You have the possibility to review and edit your data at any time on the Website after you log in using your e-mail address and password. If you forget your password or have any other problems with logging in, please contact our Customer Service at: office@fashfactory.com
You have the right to request information about the data we store about you, and the right to request that they are changed, blocked, or deleted. You are also entitled to have your data corrected, completed or updated. You also have the possibility to disagree to have your personal data processed for marketing purposes. Shall it be the case, please contact the Customer Service at: office@fashfactory.com

Other websites

Occasionally, links to other websites may appear on the Website. Such websites are independent from the Website and are in no way under the supervision of the online shop. These websites may have their own privacy policies. We recommend you to read them. The online shop shall not be liable for the rules of handling the data applied by these websites.

Questions and doubts

If you have any questions or doubts regarding this Privacy Policy, you may direct them to: office@fashfactory.com or to Information Security Administrator / Monika Chomicz, ul. Handlowa 1,
15-399 Białystok.

More details about the cookies policy are available on our website in the tab "Cookies Policy". http://fashfactory/cookies-policy.

Quick contact

Should you have any questions, do not hesitate to contact us.
Our business hours are from 8 a.m. to 4 p.m. Monday to Friday.

  • Email office@fashfactory.com